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Warranty

AMAXY WARRANTY POLICY

Your AMAXY Professional tools are guaranteed to be in good working condition and free defects in materials and workmanship, for a period of at least one (1) year or more from the date of original purchase according to each item's warranty period.

Our Limited Warranty covers free replacement of defective parts and labor charge.

THIS LIMITED WARRANTY DOES NOT COVER:

  • Normal wear and tear, such as shorts in the power supply cord or excessive hair inside the dryer.
  • Damage caused by a blocked dryer filter cap or by not regularly condition and free from defects in materials and workmanship, for at cleaning the dryer filter cap or vents.
  • Damage due to misuse and abuse, such as foreign objects inside of dryer, wrong voltage supply, dropping, or neglect in safety precautions, tampering such as repair or attempted repair by unauthorized party, and damage to cord.

LIMITED WARRANTY VALIDATION

Our Limited Warranty is only valid with:

(i) A copy of your original receipt from an authorized AMAXY distributor.

(ii) All of your contact information (name, address, phone).

(iii) A brief explanation of the problem.

(iv) Credit card information or money order to cover $25.00 (flat iron & Curling Iron) or $35.00 (Hair Dryer) for standard shipping, handling, insurance, and labor on each item claim inside the United States.If outside the United States or Canada, additional fees may apply for shipping and tax,

(v) Send your defective tool and item (i) to (iv) with postage paid to the:

AMAXY SERVICE CENTER

11605 Goldring Rd Unit # D

Arcadia, CA 91006

PLEASE NOTE: Tool must be purchased from an authorized AMAXY distributor. Proof of purchase from any unauthorized sellers or online merchants is not accepted. Exchange of defective tool is at AMAXY's discretion.

 

ONE-YEAR EXTENDED SERVICE

After the original Limited Warranty has expired, you may still have your AMAXY tool serviced if necessary for another One-Year Extended Service.

THIS ONE-YEAR EXTENDED SERVICE DOES NOT COVER:

  • Normal wear and tear, such as shorts in the power supply cord or excessive hair inside the dryer.
  • Damage caused by a blocked dryer filter cap or by not regularly cleaning the dryer filter cap or vents.
  • Damage due to misuse and abuse, such as foreign objects inside of dryer, wrong voltage supply, dropping, or neglect in safety precautions, tampering such as repair or attempted repair by unauthorized party, and damage to cord.

ONE-YEAR EXTENDED SERVICE VALIDATION

Our Extended Service is only valid with:

(i) A copy of your original receipt from an authorized AMAXY distributor,

(ii) All of your contact information (name, address, phone),

(iii) A brief explanation of the problem, and (iv) credit card information or money order to cover $40.00 (flat iron & Curling Iron) or $50.00 (Hair Dryer) for standard shipping, handling, insurance, and labor on each item claim inside the United States.If outside the United States or Canada, additional fees may apply for shipping and tax,

(v) Send your defective tool and item (i) to (iv) with postage paid to the:

AMAXY SERVICE CENTER

11605 Goldring Rd Unit # D

Arcadia, CA 91006

There will be a 7-14 business day turnaround period from the date your tool is received at our service center. This turnaround may exceed 7-14 business days per the company's discretion.

 

BRUSHES AND WET PRODUCTS

Due to health concerns we do not exchange or replace brushes or wet products (hair care products).

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